HOW DID WE END UP HERE?
A System That Was Never Designed For You
The Name Says It All
The Public Utility Commission of Texas (PUCT) designates one company in each service area as the Provider of LAST RESORT. The word 'last' is intentional. It is the option of absolute final necessity, not a plan anyone should stay on by choice.
You Were Never Asked
Most POLR customers did not choose Reliant Energy. They were assigned to it automatically when they moved in, when their previous REP went out of business, or when they simply never knew they had a choice. Texas has over 120 electricity plans available and you were put on none of them.
WINTER STORM URI CHANGED EVERYTHING
In February 2021, dozens of retail electricity providers across Texas failed, sending hundreds of thousands of customers to the POLR by default. Many of those customers never actively switched away. If you moved during or shortly after 2021 and have not reviewed your electricity plan since, there is a very strong chance you are still on the POLR or a variable rate holdover paying well above what you need to.
The Market Has Moved On
The lowest available electricity rate in the Houston area is currently around 6.8 cents per kWh. The average market rate is 15.05 cents per kWh. POLR customers pay above even that average. Every month you stay on the POLR is a month you are subsidizing everyone else's cheaper plan.
Who is

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The most experienced retail energy consultants in Texas
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Local Independent Business Owners who care about customer service and satisfaction

We are knowledgeable and focus on long term value for your family
Satisfied Customers
"I had been with Reliant since I moved into my house three years ago and assumed that was just how it worked in Texas. After speaking with THE TEAM I realized I had never actually chosen a plan. They helped me lock in a fixed rate that will save me money every month for the next two years."
Sarah M.
Houston TX
Satisfied Customers
"After the 2021 winter storm my old provider went out of business. I got put on the default rate and just kept paying whatever they charged me. I had no idea I could switch. THE TEAM made it simple."
James R.
Pearland TX
Satisfied Customers
"I was nervous about switching electricity providers because I didn't want any interruption to my service. THE TEAM explained that there is zero interruption when switching in Texas and the whole process took about five minutes."
Maria L.
Sugar Land TX
Satisfied Customers
"I called CenterPoint when I moved in and thought that was setting up my electricity. Nobody told me I needed to separately choose a provider. THE TEAM showed me 120 plans I had access to the whole time."
David K.
The Woodlands TX
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